Dear John, I just want to say how delighted I was with your service as part of our national conference. Even though our key note speaker accidentally supplied the wrong flight number and wrong time, you had the initiative to look up his website to see what he looked like and then chose to wait at the airport for at least an hour until you found him. I was truly amazed that you did manage to find him and was really impressed when you also took him on a tour of the conference venue upon his arrival. Your service was exceptional and your price very competitive. I would highly recommend your services to any other organisation wanting to transfer their special clients from one destination to another in Sydney. Thanks again! Wendy