Greendown Inn Hotel

We only went there for some food and to participate in the quiz, a nice steak I thought. When the food came the steak had to be the smallest ever, and to make matters worse it was half fat. Usually I wouldn't complain, however the steak was 14. I'm used to eating in Cardiff city centre and paying that price for a decent size of sirloin with little fat, however this was truly unacceptable. After complaining to the waitress, she didn't know what to say, so got her colleague to come over, all she answered with was "sirloin is a little fatty". I said to serve a steak with 40% fat is unjustifiable and she said it was standard there. I questioned her whether she would be happy if I dished it up for her and she replied with "I don't eat steak". After consistently moaning the manager finally lumbered over, first thing he did was not make eye contact then gave a speech about how sirloin there is relatively fattier than most steak and if we were a regular there, he would of given a leaner piece of meat with less fat. Now what type of service is that, if a dish is for a regular, they get the perks and better bargain, as opposed to a non regular who gets the worse? In the end, it boiled down to the manager not shifting and offering no compensation or even an apology. I would seriously not recommend this place for food or entertainment. (Date of experience: Jan, 2010 )