Tranquil Shores Holiday Apartments

From $128

Per night

5 Recommendations
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1 Review
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Features

Child Friendly
Spa
Fully Equipped Kitchen
Pay/Satellite TV
2 Bedroom Self Contained
Swimming Pool
Apartment(s)
BBQ Area
Balcony
Ensuite (Private Bathroom)
Ocean Views

Ratings & Reviews

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Poor Customer Service

by TotalTraveller39555299 Apr, 2010 As a FAMILY OLD CHILDREN

Overall:
Service:
Cleanliness:
Location:
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I would not recommend these Apartments to travellers. Reception was only open 9-5 and the promise of friendly staff did not live up to its expectations. Terms of stay such as what items are replaced (e.g. toilet paper, tea bags) and checkout procedures were not communicated effectively e.g. we were not told the terms of stay verbally. (Date of experience: Apr, 2010 )

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Advertiser8912020456576 replied prior to 01-07-2010

All guests receive a confirmation letter before arrival which clearly outlines the amenities of the complex, office hours, what the guest is supplied with and what they need to bring. Self contained units are not serviced (unless your stay exceeds 7 days). Compendiums in all units expand on this information. We believe this is more than adequate information. The failure of the guest to read this data has led to unrealistic expectations and unjustified grievance.

Location

57 Minchinton Street
Caloundra QLD

Additional InfoTranquil Shores is located at 57 Minchinton St, in the heart of Caloundra, on the Sunshine Coast. We are just a short 10-minute drive east from the Bruce Highway and 25 minutes from the coast's airport.