Pre paid and booked a 4 night stay. It was more like a retirement village than a fun place to stay. Playground was good. Small villas more like a caravan without wheels, and a verandah not even big enough for the whole family. Did complain of an ant problem but was told someone would come and spray it but no-one came!! Didn't think it was 4 star and not as nice as we had hoped. We left a night early to go back to somewhere we had stayed on the way up. Even visitors noted the lack of staff happiness and atmosphere. (Date of experience: Feb, 2010 )