We stayed in the Pannett House July 2009 for 4 nights. The owners were helpful, answering all our questions for Whitby and the surrounding areas. The room was beautiful, more than we were used to. The place was clean and the owners kept it to a very high standard. The breakfasts were a great way to begin the day. They had suggestions for our other meals in town that turned out to be very good. We didn't know the parking rules and they helped us find a place to leave our car.
We would stay again in a heartbeat if we find ourselves in Whitby again one day. Would have loved to stay longer!