British Airways is in damage control after an off-duty cabin crew went on a drunken rampage, sparking a sea of complaints from passengers.
Seated in First and Club Premium Cabins on a Jan 26 flight from London to Washington, the off-duty crew were allegedly downing bottles of red wine and champagne in front of stunned onlookers.
Fellow First Class passengers, who had paid approx $11,000 for their seats, were left unable to sleep with the ruckus going on around them. Tales of kissing and "heavy petting" abound.
One passenger told The Sun: "They were behaving like drunken spoilt brats and were incredibly unprofessional.
"They were running up and down the aisles, falling over and disturbing passengers. They let the airline down badly."
A spokesman for British Airways said: "We apologise to customers. We're investigating and will take any appropriate action."
Do you think passengers are right to complain?