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Jetstar destroys man's eclipse dream

November 14, 2012, 9:14 amYahoo!7

A man who'd been waiting 20 years to witness a total solar eclipse had his dream dashed when Jetstar "forgot" to tell him his flight had been cancelled.

Jetstar destroys man s eclipse dream
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A man who’d been waiting 20 years to witness a total solar eclipse had his dream dashed when Jetstar “forgot” to tell him his flight had been cancelled.

Jim Henry had booked a flight from Sydney to Cairns five months in advance so he could be in the Tropical North Queensland this morning to watch the sun be entirely blocked out by the moon, Australian publication the Daily Telegraph reports.

He’d booked a Jetstar flight that would have him arrive in Cairns at 9.40pm last night.

The plan was to head to his friend’s place in Palm Cove, and watch the eclipse from his pool this morning.

"But on Monday night about 9pm I got this email from Jetstar saying they had cancelled my flight and had rebooked me on Wednesday on flight JQ952, leaving Sydney at 6am and getting to Cairns about 8am," he told the Telegraph.

The two-minute full eclipse was seen from Cairns at 6.39am local time – and Henry was not there to see it.

The father of three says he’d never been more mad.

"It was something which has been on my bucket list for 20 years.

"I called them on Monday night when I got the email and said 'What's the point, I'll be in the air on your rescheduled flight when the eclipse is happening.

"I was apoplectic with rage and they offered no explanation and all they could say was if the rescheduling was unsuitable I'd get a refund."

An airline spokeswoman said the flight had been cancelled a week ago.

“We forgot to tell Mr Henry until Monday night,” she said.

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78 Comments

  1. Catherine03:25pm Wednesday 14th November 2012 ESTReport Abuse

    It's all very well and good to say, "there are more important things in life", but this guy planned months ahead and could have had a whole week to make different plans but Jetstar "forgot" to inform him. They could at least apologise for the screw up instead of stating, "yeah we knew it was cancelled, well in advance too, but oops! we forgot to tell him".

    Reply
  2. Gabriele F03:25pm Wednesday 14th November 2012 ESTReport Abuse

    I must say I would never trust Jetstar on a schedule having had a flight cancelled on me and advised only 2 hours before they are so notoriously bad for doing that....

    Reply
  3. Jeff03:21pm Wednesday 14th November 2012 ESTReport Abuse

    and l thought my EX was a drama queen ... if it was so important on the bucket list why not check with your airline regulary to see if it's still valid? There are worse sernerios if you watch the show "Airways" on Sunday nights. Obviously spending too much time on his worm farm?

    Reply
  4. James03:09pm Wednesday 14th November 2012 ESTReport Abuse

    When you read about the 8 year old boy who saw his mum get killed you realise there are people with greater problems in the world. This is unfortunate but it is not the end of the world.

    Reply
  5. Derek03:06pm Wednesday 14th November 2012 ESTReport Abuse

    This bloke gets no sympathy from me! If you want to fly QANTAS/Jettar, for whatever reason, you get what you so richly deserve! But, to be fair, he would be treated slightly better with QF..

    Reply
  6. GARY03:04pm Wednesday 14th November 2012 ESTReport Abuse

    And he couldn't get one seat from all the operators going north out of Sydney all day Tuesday! If he was that incensed and no seats were available on Tuesday he could have drove up to Palm Cove in the time from when he was told his flight was cancelled. Anyway instead of whinging just go have a look at the time sequences in todays paper.... exactly the same he would have seen from the pool. And he has 100% chance of not getting eye damage to boot. Must be a whinging POM.

    1 Reply
  7. sumon02:55pm Wednesday 14th November 2012 ESTReport Abuse

    Jetstar is not reliable at all.....we all know that...

    Reply
  8. Doug02:50pm Wednesday 14th November 2012 ESTReport Abuse

    Yeah but really... if this was that important to the guy.. would you really choose jetstar??? Just look forward to the ext total eclipse on22nd July, 2028 pretty near Perth!

    Reply
  9. Matt02:45pm Wednesday 14th November 2012 ESTReport Abuse

    Well when it all comes down to it Jetstar is owned by Qantas right? That pretty much says it all!!!!

    Reply
  10. nguyen02:36pm Wednesday 14th November 2012 ESTReport Abuse

    all part of QANTAS quality service

    Reply